'Executive' User Centred Design resource

This UCD Executive Primer is a high level overview of some fundamental User Centred Design principles. It gives varying levels of detail on each (very) high level area of the approach and features articles on useful things like return on investment.

Seems like an ideal site for arming the user experience designer for selling this approach to tight-fisted and sceptical sponsors. It also just appears to outline answers to most of the arguments I've had over the past three years or so working within a large company.

If you can't get your point accross, point your boss to this!