October 15, 2003
Why users shouldn't be at the Centre of Design...
When others don’t buy into doing things the “right” way, they are often dismissed as unenlightened luddites who don’t understand the importance of what we do. Thus, some practitioners develop a UCD inferiority complex–a resentful feeling that we’re not appreciated or understood. Often this results in the practitioner’s return to more comfortable territory–conversations within the UX community about methods or tools, or how engineers or marketing just don’t get it. And that leads us to what might be the biggest drawback of UCD.
From Article entitled Searching for the center of design
featured on Boxes and Arrows
Probably the best summation of my experience with UCD evangelism to date (including, dare I say it, my own).
Posted by Ant at October 15, 2003 06:57 PM | TrackBackComments
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